When you sign up for Hedwig, an embedded crypto wallet is automatically created for you — no seed phrases to copy, no browser extension to install. Your wallet holds your payment addresses and balances across multiple chains so clients can pay you in crypto and you can track everything from one place.Documentation Index
Fetch the complete documentation index at: https://help.hedwigbot.xyz/llms.txt
Use this file to discover all available pages before exploring further.
Your wallet addresses
Hedwig creates three wallet addresses for you at signup, one for each supported chain:Base (EVM)
Your EVM-compatible address (also works on Ethereum and other EVM chains). Clients send USDC on Base here. Starts with
0x.Solana
A native Solana wallet address for receiving SOL and USDC on Solana. Starts with a short alphanumeric string.
Stacks
A Stacks address for receiving STX and accepting Bitcoin L2 payments. Starts with
SP or SM.Viewing and copying your address
On web: Open the Wallet page from the sidebar. Your Base and Solana wallet addresses are displayed at the top. Click Share wallet to open a dialog with both addresses and QR codes you can share directly with a client. On mobile: Tap the Wallet tab at the bottom of the screen. Your primary address appears near the top of the screen. Tap the address to copy it to your clipboard.Checking your balances
Your wallet displays balances for every asset Hedwig tracks:| Chain | Assets tracked |
|---|---|
| Base | USDC, ETH |
| Solana | USDC, SOL |
Balances are fetched in real time from the Privy embedded wallet infrastructure and on-chain data sources. If a balance appears as zero immediately after a payment, wait a few seconds and pull to refresh — on-chain confirmations can take a moment.
Transaction history
Every incoming and outgoing transfer is recorded in your transaction history. Hedwig pulls data from two sources and merges them into a single list:- On-chain activity — transfers detected on Base and Solana are picked up automatically, even if they were not initiated through Hedwig.
- App-recorded transactions — payments received from invoices and payment links, offramp settlements, and sends initiated inside the app are logged directly.
| Field | Description |
|---|---|
| Type | IN (received) or OUT (sent) |
| Amount | Token amount and symbol |
| Network | base or solana |
| Status | completed, pending, or failed |
| Date | Timestamp of the block or event |
| From / To | Counterparty wallet addresses |
Why is a transaction showing as pending?
Why is a transaction showing as pending?
A transaction enters pending status when it has been broadcast to the network but has not yet received enough block confirmations. This is normal for fresh on-chain transfers. Most Base transactions confirm within seconds; Solana is typically faster. If a transaction remains pending for more than a few minutes, check the on-chain hash using a block explorer.
I received a payment but it's not showing up
I received a payment but it's not showing up
First, pull to refresh or reload the Wallet page. If the payment was sent to your correct address on the right chain, it will appear once the on-chain transaction is confirmed. If you believe a payment was sent but it still does not appear after several minutes, verify the sender used the correct address and chain.
Can I send crypto from my Hedwig wallet?
Can I send crypto from my Hedwig wallet?
Yes. On mobile, tap the Send button in the Wallet tab and enter a recipient address. Hedwig detects the chain from the address format, lets you choose the token, and confirms the transaction before broadcasting it. You can enter an amount in crypto or toggle to enter the USD equivalent.